Mr. Shrinkwrap Exchanges/Returns
Mr. Shrinkwrap Inc. will accept returns within 15 days from the date of delivery. All items must be new, unopened and returned in original packaging. You must receive a return authorization number from us prior to returning any items. Please fill out the form below or call 1-800-847-5290 to receive a RA number. If you fail to receive a return authorization prior to sending us a return, your refund may be delayed. Refunds are subject to a 15% restocking fee.
All refunds will be made to the person/credit card that made the original purchase. All returns must be shipped UPS prepaid and any item received used, damaged, soiled, worn etc. will NOT be accepted back and will be returned to the customer at their expense. A credit card refund may only be issued for a charge transaction settled within the past 120 days.
All claims of quantity shortages, defects, or incorrect merchandise must be made IN WRITING within five (5) working days after receipt of your order. Mr. Shrinkwrap, Inc. will not be responsible for any claims after the 5 day period.